Terms of Service
Last Updated: March 8, 2026
1. Introduction
Welcome to Orquestra AI. These Terms of Service ("Terms") govern your access to and use of our website and services.
By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our services.
2. Services
Orquestra AI provides AI-powered automation tools and services, which may include:
AI chat assistants
AI voice agents
AI automation systems
Lead generation and customer engagement tools
Business automation solutions
We may modify, update, or discontinue services at any time without prior notice.
3. Eligibility
By using our services, you confirm that:
You are at least 18 years old, or
You are using the services on behalf of a business or organization with the authority to accept these Terms.
Our services are intended for lawful business or personal use.
4. Payment Terms
Certain services provided by Orquestra AI may require payment.
Our pricing models may include:
Monthly subscription plans
One-time setup fees
Custom service agreements
Free trial offers for selected services
Pricing and billing details will be provided before services begin.
Refund Policy
Refunds may be handled depending on the specific agreement or service plan and may include:
No refunds
7-day refund periods
14-day refund periods
Case-by-case evaluation
Refund eligibility will be outlined in individual service agreements or invoices.
5. Intellectual Property
All content, software, technology, and systems developed and provided by Orquestra AI remain the intellectual property of the company.
This includes:
AI systems
Automation workflows
Website content
Software tools and technologies
Clients retain ownership of:
Their business data
Content they provide to the platform
Materials they upload or submit
AI-generated outputs are provided to users for their use but may not be guaranteed to be unique.
6. AI Output Disclaimer
Orquestra AI services use artificial intelligence technologies that generate automated responses and outputs.
Users acknowledge that:
AI-generated content may contain inaccuracies or errors.
AI responses should not be considered professional advice.
Users are responsible for reviewing and validating AI-generated results before relying on them.
Orquestra AI is not responsible for decisions made based on AI-generated outputs.
7. Service Availability
We strive to maintain reliable service availability; however:
We do not guarantee uninterrupted service.
Temporary outages may occur due to maintenance, updates, or technical issues.
8. Limitation of Liability
To the maximum extent permitted by law, Orquestra AI shall not be liable for:
Indirect or consequential damages
Loss of profits or business opportunities
Loss of data
Business interruptions
Use of our services is at your own risk.
9. Termination
We reserve the right to suspend or terminate access to our services if:
These Terms are violated
The services are misused
Legal or operational reasons require termination
Users may discontinue use of the services at any time.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of:
United States – State of Maryland
Any disputes arising from these Terms shall be handled in the appropriate courts within this jurisdiction.
11. Changes to These Terms
We may update these Terms of Service from time to time.
Updated versions will be posted on this page with a revised Last Updated date.
Continued use of the services after updates indicates acceptance of the revised Terms.
12. Contact Information
If you have questions regarding these Terms, please contact:
Orquestra AI
United States
Email: [email protected]
